1. List the items that are on top of the MAC Desktop.
The hard drive icon.

2. How do you know that an application is currently open and running in the Dock?
There is an arrow pointing to it from under the icon.

3. When minimizing an application, where is it located?
The icon is located in the dock next to the trash icon.

4. What menu do you use to shut down application that is not responding.
Apple menu on the top left of the screen.

5. When inserting your flash drive into the MAC, where is the drive displayed?
On the right side of the desktop.

6. What folder stores your software that is installed on the MAC?
In the Applications folder.

7. What version of MAC is installed on your laptop?
Mac OS X Version 10.4.11

Certification

CompTIA

CDIA+
Certified Documenting Imaging Architect Tests you knowledge of imaging systems including scanners displays printers graphic file types file conversions and image enhancement

i-Net+
Includes installation, updating, and modifying of Web sites and other internet communications. This certification is more concerned with the behind-the-screens of a Web site.

Network+
The Network+ certification is designed to test knowledge of small and large network systems. It is required prior to and advanced certificates.

Server+
The Server+ certification is designed to test a person’s knowledge about network, server, and hardware and software.

Linux+
The Linux+ certification covers the installation, configuration, and troubleshooting of the Linux operating system for the single PC as well as the network server.

Security+
The Security+ certification is designed to measure the person’s mastery of general security concepts.

Microsoft Certification

MOS
The MOS Certification is to become a specialist, expert, or master in all the Microsoft office programs, i.e. Word, Excel, PowerPoint, and Access.

MCP
The MCP Certification is commonly earned while in the pursuit of a more advanced certification such as MCSE

MCDST
The MCDST is designed to measure the skills necessary to support end user and troubleshoot Microsoft desktop environments.

MCSE
The MCSE Certification is based on the ability of the candidate to design, implement, maintain, upgrade, troubleshoot, and administer a network based on Microsoft's Windows 2000 and 2003 platform.

MCSA
The MCSA Certification is designed to prove competency and skill required to implement, administer, and troubleshoot a Windows 2000 or 2003 network system.

MCSD
The MCSD Certification is awarded to individuals who prove they have the ability to design, implement, and administer business solutions using Microsoft Office or BlackOffice Products.

MCDBA
The MCDBA Certification is earned by proving expertise in creating, maintaining, optimizing, installing, and managing SQL databases server.

Novell Certification Areas

CNA
The CNA Certification is awarded for skills necessary to set up and manage user stations and manage network system resources such as files, printers, and software.

CNE
The CNE Certification Proves expertise in a wider range of network applications than the CNA.

Armando Tamayo
Franco Loli
Alonso Vigo
Brittany Schulman